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  #1  
Old 2 Weeks Ago
mavenspire
 
Posts: n/a
Default Audio Conferencing is posessed

We are having a continuing problem with people not being able to join audio conferences. Either they get full messages - or wierder they get into a meeting, are told there are people in the meeting, and then get hold music.

After 40 minutes this morning of calling back in, we gave up and used something else.

(We love DimDim and are a paid account).
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  #2  
Old 2 Weeks Ago
sonam.dimdim
 
Posts: n/a
Default Require more info

Hi,

Could you please provide us with the following details:
1) Dial in number that you used
2)the passcode
3)the telephone numbers you were dialing in from.

This would help us investigate.
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  #3  
Old 2 Weeks Ago
mavenspire
 
Posts: n/a
Default Info

Tried with two different conference logins

702-473-3463
7124326139

If you pull the logs from yesterday around 11a EST - 11:40 EST you will likely be able to see the crazy number attempts - I can post the PIN if you wish, figured you might want to send me an email with a private place to trade this info.
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  #4  
Old 2 Weeks Ago
dutan01.dimdim
 
Posts: n/a
Default

Please send us your phone number and a convenient time to call so that we can have a test meeting.

Please send the above details to support@dimdim.com along with this forum URL.
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